Managerial moments of truth
A moment of truth is taking place, when it becomes visible for a manager that his direct report missed a due date or delivered a working result which is below expectation. In our personal development approach every manager learns to support his direct reports in recognizing themselves, what they want to change next time, by...
anaysing the "how come" instead of reasons
- discovering unrealisitc assumptions
recognizing conflicts of important objectives or values
Applying values that lead to trust
To create personal development on equal eye level with direct reports we teach to work with following values:
- Being honest with not knowing something
- Talking neutral, non personal and free of reproach
- Working with facts instead with assumptions and guesses
Clarifying personell orientations
Many managers ar not aware of their orientation, when they work with their direct reports. Often they don't know the more effective orientation to the one which is guiding them. With our approach they experience the difference of...
Clarity on roles and responsibilities
To be in charge or to be responsible? Clarity of roles and responsibilies does not come from thinking to be in charge of something. Honest committment often gets lost in an envioronment of unclear responsibilities. Effectivity requires claryity of responsibilities and of its communication. In our trainings and workshops all participants...
learn to act responsible in a non hierarchical setting
we begin with the lowest hierachy level (bottom up approach)
- learn fromcases based on concrete and communicated expectations („the task is leading")
learn to clarify individual decisions to cooperate
Efficient forms and structures
Change succeeds the more, the less time out they require and the more they are implemented and tested in the daily working environment. We work with...
Techniques leading to clarity
Establishing clarity is very useful not to get into trouble with emotional habits, with relationship issues and with complex circumstances. We train techniques which strengthen the abilty to create clarity and real sense:
Focussing and concretion
The art of neutral questions
Effektive information processing with visual thinking
Translating details into shapes and patterns